Privacy Policy

1. Introduction

Jhelum Bazaar ("we", "our", or "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you use our platform or services.

2. Information We Collect

• Account information: Name, email address, phone number, and delivery address when you register.
• Order information: Products ordered, delivery location, payment details, and order history.
• Device & usage data: IP address, browser type, pages visited, and app interactions.
• Location data: Delivery address and approximate location (only when you provide it).

3. How We Use Your Information

• To process and deliver your orders
• To communicate order updates and delivery status
• To improve our platform and personalise your experience
• To send promotional offers (with your consent)
• To comply with legal obligations

4. Data Sharing

We do not sell your personal data. We may share it with:

• Delivery partners: Name and delivery address, solely to fulfil your order.
• Payment processors: To securely process transactions.
• Service providers: Analytics, cloud storage, and communication tools under strict data agreements.
• Law enforcement: When required by law.

5. Data Security

We use industry-standard security measures including HTTPS encryption, access controls, and regular security audits to protect your data. No system is 100% secure, but we take every reasonable precaution.

6. Your Rights

You have the right to access, correct, or delete your personal data at any time. To exercise these rights, contact us at jhelumbazaarstore@gmail.com.

7. Cookies

We use cookies to keep you logged in, remember your preferences, and understand how you use our platform. You can disable cookies in your browser settings, though some features may not work correctly.

8. Contact

If you have any questions about this policy, email us at jhelumbazaarstore@gmail.com or call +91 6006684827.